BNG Webinar on Quality and Service Standards

31st May 12

Bradfield Nyland Group Consultancy is providing a webinar for LCSA members on Quality and Service Standards on 13 June 2012 at 11am.

Session will cover:

- Standards under review and new national quality frameworks that will affect Local Community Services Associations

- How standards can benefit your organisation, clients and community

- What ‘continuous improvement’ really means

- How to make standards manageable using Standards and Performance Pathways (SPP)

 

To register click on the following link https://www3.gotomeeting.com/register/754178638

Once you have registered, you will receive an email with login details and audio instructions.

 

For more details about the webinar view the file below: